Care, Shipping, and Other Details

Care: Unless otherwise specified, all Poultice Ceramics mugs, cups, and functional dishware are microwave and dishwasher safe. To ensure the good condition and longevity of your ceramic treasure, hand washing is recommended.

Shipping: All orders will be shipped within 7-10 days of purchasing (but in most cases much sooner!).

We currently ship throughout the U.S. and to Canada, Mexico, Europe, Singapore, Australia, New Zealand, and Central and South Americas, with hopes and plans to ship worldwide very soon! I always refund shipping overages for international orders. If you're located outside of these specific countries and are interested in purchasing, we can most likely accommodate! Reach out, and we'll see if we can work out a shipping plan for you!

Returns: All ceramics sales are finals. We are not currently offering returns.    

Damaged/Broken Pieces: I'm a one person shop, and my ceramics are my handiwork, so I do my best to package each piece with great care. Should your piece arrive damaged or broken, please contact us within 10 days of receipt of your ceramics.

A little note: All pieces are hand made and one of a kind. Sizes, coloring, and dimensions may vary slightly to items listed/pictured. Slight imperfections occur during the creative and firing processes and add to the beauty and individuality of each piece. It's part of what makes buying handmade art so special, and I hope you'll love them as much as I love making them.